Company Description:
Lennox is a trusted and renowned name in the HVAC (Heating, Ventilation, and Air Conditioning) industry, dedicated to providing innovative comfort solutions to homes and businesses for over a century. With a legacy of excellence, Lennox has consistently pushed the boundaries of technology and design to create products that prioritize your comfort and well-being.
Our Commitment to Quality:
At Lennox, quality is at the heart of everything we do. We pride ourselves on manufacturing high-performance HVAC systems and equipment that meet the highest industry standards. Our commitment to quality ensures that your investment in Lennox products will provide years of reliable and efficient service.
Innovative Technology:
Lennox is at the forefront of HVAC innovation. Our products incorporate cutting-edge technology to deliver precision temperature control, energy efficiency, and air quality enhancement. From smart thermostats that learn your preferences to energy-efficient heat pumps, we bring the future of home comfort to your doorstep.
Why Choose Lennox:
Reliability: Lennox is a brand you can trust. Our products are built to last and deliver consistent performance.
Energy Efficiency: Save on energy bills with Lennox’s energy-efficient solutions designed to reduce your carbon footprint.
Innovation: Stay ahead of the curve with the latest advancements in HVAC technology.
Comfort: Experience unparalleled comfort in your home with Lennox’s precise temperature control and air quality enhancements.
Expert Support: Our network of trained professionals ensures that you receive top-notch installation, maintenance, and customer support.
Lennox – Where Innovation Meets Comfort.
Warranty Coverage
During the Warranty Period, a Covered Component in the Equipment fails solely because of a manufacturing defect, Lennox will provide a replacement component to the Owner through Duct 2 Go. The Owner will be responsible for all shipping, freight, and handling charges, as well as all fees and costs arising out of or relating to the warranty service, including, but not limited to, all trip charges, labor costs, and other costs involved in diagnostic calls or in removing, repairing, servicing, or replacing any component.
For a period of 90 days after a warranty claim is filed under this Basic Limited Warranty, the Owner is responsible for surrendering the failed component(s) to Lennox upon request. Lennox’ sole responsibility under this Basic Limited Warranty is to provide a replacement component as set forth above. In the event that any Covered Component is no longer available, Lennox will, at its option, provide a substitute component or allow the Owner to purchase equivalent Lennox equipment at a reduced price off the Lennox list price in effect on the date of the failure.
Product Warranty / Features
- 5 years of warranty in all covered components
Approvals
- Tested with matching air conditioners and heat pump units in the Lennox Research Laboratory environmental test room in accordance with AHRI Standard 210/240
- AHRI Certified system match-ups and expanded ratings, visit www.LennoxPros.com
- ETL Listed to US and Canadian safety standards and components within are bonded for grounding to meet safety
- standards for servicing required by NEC and CEC
- Optional electric heaters are ETL listed and rated in accordance with US Department of
Energy (DOE) test procedures and Federal Trade Commission (FTC) labeling
regulations
- Blower performance data according to unit tests conducted in Lennox air test chamber
- Approved for installation in manufactured housing and mobile homes.
- ISO 9001 Registered Manufacturing Quality System
Products Features
- Upflow or horizontal applications
- Applicable to R-410A expansion valve systems in cooling applications and check and
expansion valve systems in heat pump applications
- Wide-range check and expansion valve is factory installed
- Optional field installed electric heaters available in several sizes for additive heating
capacity
- QuantumTM Coil
- Refrigerant Line Connections
- Check and Expansion Valve
- Blower Motor
- Heavy Gauge Steel Cabinet
- Anti-Microbial Dual Position Drain Pans
- Air Filter
- Transformer and Blower Relay
Difference between suggested and required improvements
SUGGESTED IMPROVEMENTS
Depending on the specific AC unit you opt for, there might be certain supplementary components that would enhance your AC installation experience. To eliminate any uncertainties, we appreciate the opportunity to clarify the distinction between suggested and obligatory enhancements that your installation contractor may present to you.
Traditionally, contractors tend to bundle new AC units with a slew of additional features, which often results in conventional AC prices ranging from $8,000 to $15,000 and beyond. However, when the power steering pump in your car malfunctions, you don’t replace the entire engine, do you? The same principle applies to your air conditioning unit. When it’s time to replace your AC, it doesn’t necessarily mean that all other components need an overhaul as well. For instance, items like ductwork, thermostats, electrical disconnects, and so forth are not typically the culprits of failure. It’s usually just the AC unit itself that requires replacement.
At Duct 2 Go, we firmly believe that you should only pay to replace what’s actually broken. That’s why we empower you to make decisions about upgrading items for your new AC unit. Our carefully selected contractors will discuss these upgrade options during the on-site inspection. However, it’s crucial to understand that these are merely recommendations, and you are under no obligation to purchase anything additional from our installation contractors unless you choose to do so. The price you paid on our website covers the full installation of your new system without any additional purchases. Our installation contractors are highly skilled and will seamlessly integrate your new AC unit into your existing setup. We have secured the industry’s best pricing for your AC replacement due to several key factors:
We wield national purchasing power, dealing directly with manufacturers and bypassing middlemen.
We have negotiated competitive labor rates with our contractors for the installation of your new AC unit.
We do not push unnecessary items on you.
However, because each installation is unique, there are rare instances where mandatory upgrades are essential to ensure the proper functioning of your new AC unit. For example, if your current system is a single-stage unit with a single-stage thermostat, and you decide to purchase a new 2-stage unit, you would need to upgrade to a 2-stage thermostat. While there are definite benefits to upgrading certain components of your new AC unit, the necessity of these upgrades varies from case to case. That’s why we leave it to you and your installation contractor to decide which upgrades, if any, are suitable for your situation. It’s worth noting that most of the time, these are recommendations, and you are not obliged to upgrade anything that doesn’t impede the proper retrofitting of your system. Out of the thousands of new AC units we’ve sold, fewer than 1% of our customers have required mandatory upgrades. Given our cost-effective installation, many of our customers have the option to make suggested upgrades and still save substantial sums. If you have any inquiries regarding upgrades, please don’t hesitate to contact us.
Please keep in mind that your designated contractor will discuss SUGGESTED upgrades to enhance your system during the on-site inspection. If you choose to purchase any of the recommended items, they will be offered to you by your contractor, not Duct 2 Go, and may involve an additional cost. You are not obligated to acquire any additional items that you do not wish to. In the traditional purchasing process, contractors frequently include additional upgrades with the unit they sell to you, even though these upgrades are not typically the root cause of AC unit failure. At Duct 2 Go, we entrust you with the authority to manage your budget.
Suggested upgrades may encompass items such as return/supply plenums, ductwork, condensate drain lines, float switches, hanging kits, thermostats, return grilles, and more.
REQUIRED UPGRADES
Required upgrades are items that must be acquired before installation to ensure the proper functioning of your new AC unit. Your designated installation contractor will provide you with details regarding any supplementary items required during your on-site inspection.
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